1. General Provisions

This Privacy Policy outlines the procedures for processing and protecting personal data provided by users through the "Contact Us" and "Reservation" forms on our hotel's website. By using our website, you agree to the terms of this Privacy Policy.

2. Collection of Personal Data

We collect and process the following personal data provided by users:

 - Full name

 - Email address

 - Phone number

 - Bank card details (card number, expiration date; without CVV)

3. Purposes of Processing Personal Data

The collected personal data is used for the following purposes:

 - Processing and confirming room reservations

 - Communicating with guests to clarify reservation details or respond to inquiries

 - Processing payments for provided services

4. Data Storage and Protection

We take necessary organizational and technical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Bank card data is stored in encrypted form and deleted from the system after payment is completed. Guests' personal data is stored in a secure database and used solely for the purposes specified in this Privacy Policy.

5. Transfer of Data to Third Parties

We do not transfer your personal data to third parties, except in the following cases:

 - You have given explicit consent to such actions

 - The transfer is necessary to provide you with services (e.g., payment processing through payment systems)

 - It is required by law or other regulatory acts

6. User Rights

You have the right to:

 - Request information about your personal data that we process

 - Request correction of inaccurate or outdated data

 - Withdraw your consent to data processing and request its deletion, provided it does not contradict legal requirements

7. Use of Cookies

Our website uses cookies to enhance user experience. You can configure your browser settings to refuse the use of cookies; however, this may affect the functionality of the website.

8. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. We recommend regularly reviewing this section to stay informed about how we protect your data.

9. Contact Information

If you have any questions or concerns regarding our Privacy Policy, please contact us via email at: [email protected].